Delivery & Returns
All shipping costs are to UK Mainland addresses. Shipping costs outside of Mainland UK may vary (Scottish Highlands & Islands, the Isle of Wight, the Isle of Man, the Channel Islands and Northern Ireland).
Free delivery to any UK Mainland address on orders over £100.00.
Please contact us for shipping costs outside of UK Mainland.
Despatch & Delivery
We aim to despatch online orders within 5 working days, if there is an issue we will contact you to confirm the delivery timeframe.
Refunds and Returns
If any of the items in your order are faulty or damaged, please contact us within 30 days of your order being delivered and we will arrange for a replacement or process a return.
If you change your mind about any of the items in your order, you can return them to us within 10 days of your order being delivered for a full refund. We do not currently offer free of charge returns.
We are unable to accept returns of items that have been personalised or made to order unless they are faulty.
Kirsty Jayne China,
Unit 24b Whieldon Industrial Estate,
Stoke on Trent,